Reporting
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      1. Support Center
      2. Reporting

      Using Action Insights

      Action Insights provide visibility into how leaders and teams are engaging with the Laudio platform over time. Reviewing these insights helps identify trends, recognize top users, and understand how different cost centers are leveraging Laudio.

      How to Access Action Insights

      1. Navigate to the Reporting section in the left-hand navigation bar.

      2. Click Action Insights.

      3. Review the visual metrics provided, such as:

        • Total Actions Taken

        • Actions by Interaction Type

        • Actions by Cost Center

        • Top 5 Users

      Screenshot 2025-06-24 at 2.18.51 PM

      Understanding the Metrics

      • Total Actions Taken: Displays the overall number of actions, helping you understand engagement trends across your team.

      • Actions by Interaction Type: Groups actions into four categories: Celebration & Recognition, Accountability, Check-ins, and Other.

      • Actions by Cost Center: Compares how different cost centers are engaging with Laudio relative to one another.

      • Top 5 Users: Highlights the five most active users, allowing leaders to recognize individuals who are consistently engaging with the platform.