My Team
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      1. Laudio Support Center
      2. My Team

      Add or change a team member's preferred method of communication

      You can add or edit a team members phone number or preferred email address in Laudio. You can set them as the "Default" in Laudio and all subsequent communication you send will go to the preferred method - email or text. 

      Note: The default preferred method of communication for your team members will be their employee email address. 

      Steps to update

      1. Access team member profile by searching their name at the top or clicking on the team member's name from MyTeam.
      2. Click on General Information, then navigate to the contact details section.

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      3. To set a phone number or email address as "default," simply click the banner icon beside the desired option. 

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      Collect information from staff using an InForm

      You can collect this information directly from the team member using a Laudio InForm. Click the blue button "Collect Data" at the top right. An email window will open for you to send an InForm link to one or more members of your team. 

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      Video walkthrough