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The Admin Portal provides a centralized space to manage users, configure access, edit cost center settings, and control feature availability—making it easy to support account setup, user permissions, and organizational preferences in Laudio
Overview of the Admin Portal
- The Admin Portal is available to admin users at our client partners. If you are a designated admin within your organization you should have access.
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Add Users: If someone says “Hey, I can’t log into Laudio” or “I have a new manager on my team who I’d like to get set up,” this is where you go to add a user
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Configure Access: You can search for a team member and configure access so someone like an assistant manager can mirror their manager’s team
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View and Edit Information: Click into a user to see general information, such as SSO identifier, facility cost center, reporting cost center, and edit their team and access.
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Turn Features On or Off: If a client uses a separate tool for audits, for example, features can be turned off so end users are not confused.
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Manage Templates: You can add a new template to create an organizational-wide template built into Laudio.
Intended Audience
The Admin Portal is designed for administrators and leaders within a health system or organization who manage Laudio access and configuration.
This includes roles like:
- HR leaders and admins
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Laudio Operational Partners
- IT Admins
These individuals are typically responsible for adding users, configuring team access, managing platform features, and aligning platform usage with internal policies.
How to Switch Between Accounts
1. Select your name in the top right corner
2. Select "Switch Account" from the drop-down menu
3. And select "User" instead of Admin
