The Admin Portal allows administrators to search, filter, and manage all team members imported from the organization’s HR file and manage features available and other settings as needed.
Steps to help you navigate the admin portal are listed below.
- Click "Users" in the left-hand menu to open the User Management page.

- Review the Summary Cards at the top of the page:
- Active Users – total number of users with Laudio access.
- Total Team Members Covered – total team members in the organization with Laudio coverage.

- To narrow down your user list:
- Click the search icon to open the keyword search bar, or enter a name, email, SSO identifier, or Laudio Employee ID to find a specific team member(s).
- Apply filters across the top of the page to refine your results:
- User Account Status – All, Active, Deactivated, None.
- Team Member Status – All, Active, Dropped, Terminated (Root Admins only).
- User Role – All, Manager, Admin, Root Admin.
- Manager, Facility, or Cost Center – Use drop-downs to select specific filters.

- Review the results table to see team member information such as Name, Job Title, Role, and Last Login.
- Hover over any row to access quick actions: Impersonate User, Manage User, or Export Activity Feed.