Using the Balanced Scorecard

The Balanced Scorecard provides a comprehensive view of how cost centers are engaging with the Laudio platform. It combines key goals and strategies into a single view, helping leaders understand usage and performance across their teams.

How to Use the Balanced Scorecard

1. Navigate to the Reporting section in the left-hand menu of Laudio.

2. The Balanced Scorecard will appear by default, displaying metrics about your team and their Laudio usage.

3. Review the following columns:

   • FTEs – The number of full-time employees within the manager’s reporting structure.

   • User Weeks on Laudio – The number of weeks since the primary manager for the listed cost center began using Laudio.

   • Total Actions – The total number of actions taken in Laudio for the selected cost center.

   • Actions vs. Target – A comparison of actual actions taken versus the defined target.