My Team FAQs

My Team / Mini SlideOut / Team Member Profile page

Q: What is My Team in Laudio?

A: The My Team page in Laudio connects with your HRIS system to bring you an in-depth overview of your team members and their related data points, in a centralized place. 


Q: How do I add the missing information for a team member under My Team?

A: When you click the empty space under a column, you can manually edit the information for a direct report in their mini slide out profile. You can also gather the missing information by sending a Laudio InForm.


Q: How can I add or remove a team member from My Team?

A: Laudio will add or remove team members after 24 hours, once it has been updated in your HR system. 


Q: What do I do if I am missing a team member from my list and it has been more than 24 hours?

A: Email support@laudio.com so we can assist in correcting this! 


Q: Can I edit the information under My team?

A: Yes! You can edit/add any information under “overview” or “professional development” for your team members/ 


Q: What does the green circle mean around a team member’s picture? 

A: This indicates the team member is currently working. 


Q: Can I remove columns from My Team?

A: You can filter the columns you would like to see when you are on the My Team page by clicking “columns” at the top right. Then click “save as default”. 



Q: Can I filter how I see my team members under My Team?

A: Yes! Click “team members” above your first member's name and then select how you would like to sort. Clicking on any of the column headers will sort the list! 


Q: Can I export the information under My Team?

A: Yes! All the information for your team members on this page can be exported. 


Q: Where does this team member information come from?

A: Laudio is synced with your HR system to pull this information in directly so you can view it in a centralized place. 


Q: I am not able to see a full list of my team members. It only shows my direct reports and managers. 

A: This happens when you are a leader of leaders! To view a full list of your team members with their information, click on either your direct reports or any of your managers. 


Q: How do I edit Time and Attendance and Mandatories for a team member? 

A: We sync directly with your systems for this information so they cannot be edited in Laudio. It must first update in your system. 


Q: Can I add any additional options in the drop down for professional development information? 

A: Please reach out internally to your health system about adding any additional options. 


Q: If a manager leaves, will the next manager see the previous manager’s notes, messages etc for the team member?

A: Yes, they will. 


Q: How can I best utilize My Team in Laudio? 

A: This is helpful for many processes, including: employee reviews, engagement reviews, succession planning, speciality certifications, collated view of birthdays