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Patient Rounding Overview

Patient Rounding in Laudio helps leaders connect with patients, capture real time feedback, and take action to improve the patient experience. This workflow brings patient experience, quality, and safety insights into one place, making it easier to follow up on concerns and recognize team members.

Key Benefits

  • Round on the from a mobile device. 
  • Monitor round completion and compliance, with insights available from the unit level up to the facility level.
  • Capture patient praise during a round and turn it into recognition that boosts morale.

Accessing Patient Rounding

  1. On the left side of the homepage, click Patient Rounding.
    Screenshot 2025-06-09 at 12.11.31 PM

  2. When the Patient Rounding workflow opens, the first page is the patient tracker. In addition to the patient tracker, there are two other tabs available:

    • Dashboard – View data trends and completion metrics.

    • Scripts/Forms – Access (or edit) rounding scripts/forms.

Screenshot 2026-01-30 at 5.02.52 PM

FAQs

Q: Who has access to Patient Rounding?
A: Only leaders with rounding responsibilities can see this data. Patients and frontline staff do not have access.

Q: Can I use Patient Rounding to recognize team members?
A: Absolutely. Patient feedback can be turned into recognition on the spot, helping you celebrate and encourage staff while documenting a patient round.

Q: How do I monitor trends in patient experience?
A: Use the data visualization tools to track rounding completion, compliance, and patient feedback over time at the unit, cost center, or facility level.