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Patient Rounding in Laudio helps leaders connect with patients in meaningful ways, capture real-time feedback, and take action to improve patient experience. This workflow makes it easier to gather information, follow up on concerns, and recognize team members all within one place.
Key Benefits:
- Round on the from a mobile device.
- Monitor round completion and compliance, with insights available from the unit level up to the facility level.
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Capture patient praise during a round and turn it into recognition that boosts morale.
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Add notes and tasks as you round so issues can be resolved quickly and thoroughly.
Accessing Patient Rounding
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On the left side of the home page, click Patient Rounding.
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When the Patient Rounding workflow opens, the first page is the patient list with the tracker. Each row displays:
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Patient name, MRN, and current status
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Room and bed information
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Admit time and length of stay
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Time of the last round
In addition to the patient list, there are three other tabs available:
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Dashboard – View data trends and completion metrics.
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Scripts/Forms – Access or edit rounding scripts and forms.
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Tasks – Review and manage tasks created during rounds.
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FAQs
Q: Who has access to Patient Rounding?
A: Only leaders with rounding responsibilities can see this data. Patients and frontline staff do not have access.
Q: Can I assign follow-ups during a round?
A: Yes. Notes and tasks created during a round can be assigned immediately so service recovery happens faster.
Q: Can I use Patient Rounding to recognize team members?
A: Absolutely. Patient feedback can be turned into recognition on the spot, helping you celebrate and encourage staff.
Q: How do I monitor trends in patient experience?
A: Use the data visualization tools to track rounding completion, compliance, and patient feedback over time at the unit, cost center, or facility level.