Time & Attendance - Overview & Benefits

This page reviews the Time & Attendance (T&A) workflow, its benefits, and how to access it in Laudio.

Overview:

  • Laudio receives time and attendance data from health systems via a data feed from the system's T&A platform. Laudio then surfaces that data, analyzes it to pick up on key trends, and turns it into actionable steps for leaders.
    • The Time & Attendance workflow allows leaders to view T&A information for their team in one central location. Laudio users can view information like unscheduled absences, late clock-ins and missed punches. They can filter data by event types and occurrences and then filter that data by time period. 
    • Laudio users can easily identify time and attendance trends on a specific employee filtered to their specifications.
    • They can also action on that information by sending team members pre-populated emails that include the relevant T&A data.

Benefits of the Workflow:

  • Gain customized visibility into time and attendance events at the cost center or individual team member level
  • Toggle between the sum of events or occurrences, and set a default view
  • Filter events by event type, including unscheduled absences, missed punches, late clock-ins, early clock-outs, and no-call-no-shows, and set a default view
  • Easily filter by time period, including past pay period, last 30, 60, 90, 180, or 365 days, and set a default view
  • Access the Data Visualization for each team member to see patterns by time period, events or occurrences, and event type
  • Easily action on the T&A data by sending team members an email, updating disciplinary actions, or copying the data elsewhere. 

How do I access the Time & Attendance workflow?

  • Click on Time & Attendance in the left navigation panel of your Laudio account

TA Overview Screenshot

How do you calculate Time & Attendance data?

  • You can access calculation methodology within Laudio by clicking on the following icon:
 i icon in T&A-1

Unscheduled absences:

  • Only first shift is included if there are many in a row. If an employee has an unscheduled absence, then works a shift, and then has another unscheduled absence, both would be counted

Missed punch / No show:

  • Any shift having missed punch / no show is counted

Arriving late or leaving early:

  • Only shifts where the shift start/end time is outside of their worked department’s standard shifts and associated grace periods are included
  • If a single shift has both a late arrival and leave early event, only the late arrival will be shown
  • Excluded are:
    • Any shift with a "low census" pay code
    • Any shift where training, administrative, or meeting time accounts for >50% of total hours worked

Excluded from all events:

  • Any shift with Orientation pay codes
  • Any shift that cannot be matched to a known worked shift (these shifts are tagged as "Unknown" shift type elsewhere in Laudio)
  • Any shift that is >50% a scheduled absence (e.g. PTO)
  • Any employee that is not currently active (e.g. a terminated employee)

Worked shifts are matched to standard shifts by the following logic:

  • The actual punch in / punch out time are compared to all standard shifts for the employee's worked department
  • Shifts are only matched to a standard shift if:
    • The start time is within 60 minutes of the standard shift start time
    • The end time is no greater than 30 minutes early (up to 5 hours later than end time is allowed)
    • The exception to this is if a low census pay code is in place, in which case these criteria is ignored