Using Skip-Level Check-ins

Skip-Level Check-ins give senior leaders the opportunity to connect with new hires at key milestones throughout their first year. These conversations are designed to strengthen engagement by creating meaningful connections between team members and their direct manager’s manager.

Key Benefits:

Establish dedicated skip-level touchpoints to support leader-to-leader conversations.
Provide additional support and guidance throughout the new hire journey.
Foster stronger connections between new hires and senior leadership.
Create opportunities for early feedback, engagement, and development discussions.

FAQs

Q: Who can complete a Skip-Level Check-in?
A: Skip-Level Check-ins are limited to leader-of-leader conversations. When an interval is configured as a Skip-Level Check-in, only the direct manager's manager receives the action.

Q: Can the direct manager view a Skip-Level Check-in?
A: The direct manager does not receive or complete the check-in, but can view progress within the journey map and see related activity.

Q: What actions are available during a Skip-Level Check-in?
A: Available actions depend on the interval configuration. Examples include Send Message, Add Note, and Send InForm. Skip-Level intervals display only the actions relevant to the senior leader.

Q: Are all First-Year Journey milestones Skip-Level Check-ins?
A: No. Individual intervals can be configured as standard check-ins or Skip-Level Check-ins, depending on the desired experience.

Q: Can Skip-Level Check-ins be configured for anyone outside the leader-of-leader relationship?
A: No. Skip-Level Check-ins are currently limited to direct manager's manager interactions.

Using Skip-Level Check-ins

FAQs

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