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Getting Help with Laudio

Laudio offers several ways to get answers, learn best practices, and explore tutorials. Whether you prefer self-guided resources or direct support, multiple options are available. Three options are listed below. 

  1. Laudio Leadership Lab
    Step-by-step video tutorials are available to help leaders get started with Laudio and explore each workflow in detail. Access instructions can be found in the Laudio Leadership Lab.

  2. Contact the Help Deck 

    The Laudio team is happy to provide direct support. Ways to contact us include: 

    • Email: support@laudio.com

    • Submit a Ticket: From the upper-right corner of Laudio, click Support to open the help desk request form.

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  3. Laudio Support Center The Support Center provides step-by-step written documentation covering FAQs and all platform features. To access the Support Center:
    1. Click the ? icon to the left of your name in the top navigation bar.
    2. Click Laudio Support Center.

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FAQs

Q: Where should I start if I’m brand new to Laudio?
A: Start with the Laudio Leadership Lab videos for an overview of core workflows.

Q: When should I contact the help desk instead of using the Support Center?
A: Reach out to the help desk if troubleshooting is needed, or if you’d like tailored recommendations and training.