Additional Support
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      1. Support Center
      2. Additional Support

      Getting Help with Laudio

      Laudio offers several ways to get answers, learn best practices, and explore tutorials. Whether you prefer self-guided resources or direct support, multiple options are available. Three options are listed below. 

      Laudio Leadership Lab

      Step-by-step video tutorials are available to help leaders get started with Laudio and explore each workflow in detail. Access instructions can be found in the Laudio Leadership Lab.


      Laudio Support Center

      The Support Center provides step-by-step written documentation covering FAQs and all platform features.

      To access the Support Center:

      1. Click the ? icon to the left of your name in the top navigation bar.

      2. Select Laudio Support Center.

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      Contact our help desk

      The Laudio team is happy to provide direct support, including:

      • Troubleshooting issues

      • Additional education and training

      • Best practice recommendations

      • General platform questions

      Ways to contact us:

      • Email: support@laudio.com

      • Submit a Ticket: From the upper-right corner of Laudio, click Support to open the help desk request form.

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      FAQs

      Q: Where should I start if I’m brand new to Laudio?
      A: Begin with the Leadership Lab videos for an overview of core workflows.

      Q: When should I contact the help desk instead of using the Support Center?
      A: Reach out to the help desk if troubleshooting is needed, or if you’d like tailored recommendations and training.